RESPONSIBLE GAMING

Responsible Gaming —
Your protection is our priority

Stay safe and have fun at khv8. We want you to enjoy betting in a healthy and informed way — for players aged 21 and above.

SAFE PLAY

Why we believe in responsible betting

khv8 is a trusted online betting and casino platform in Bangladesh. For us, gaming is not just about winning — it is entertainment. We want every one of our users to play responsibly, mindfully, and with enjoyment.

Gambling or betting should never be seen as a source of income. It is a form of entertainment and should be enjoyed within limits. We provide tools on our platform to help you stay protected and in control.

Remember: responsible gaming is not just a policy — it is our commitment. If you ever feel that betting is having a negative impact on your life, use our support tools or contact our 24/7 support team directly.

21+

Age Verification

For players aged 21 and above only

To open an account at khv8 and play betting or casino games, you must be 21 years of age or older. Protecting underage users is our highest priority.

TOOLS & FEATURES

Tools for your protection

khv8 provides various protective tools to help you play safely and responsibly.

Set Deposit Limits

You can set a maximum daily, weekly, or monthly deposit limit. Once a limit is set, you will not be able to deposit more than the specified amount, which protects you from overspending.

Self-Exclusion

If you feel you need a break from betting, you can exclude yourself completely from the platform for a chosen period. This duration can be set anywhere from 7 days to permanently, according to your preference.

Time-Out Feature

You can take a time-out for 24 hours, 7 days, or 30 days. During this time you will not be able to log into your account, giving you a mental break and the chance to reconsider.

Session Time Reminder

khv8 sends you regular reminders showing how long you have been playing. Receiving reminders at set intervals helps you stay aware and take a break when needed.

Account Lock

You can lock your account at any time. When your account is locked, betting or gaming will not be possible. This is a quick way to protect your finances in an urgent situation.

24/7 Bengali Support

If you ever feel betting is getting out of your control, contact our live chat support right away. Our Bangla-speaking support team is by your side 24 hours a day.

WARNING SIGNS

Warning signs of problem gambling

If you notice the following signs in yourself, betting may be causing problems for you. In that case, take a break immediately and seek help.

  • You are spending more than your set betting budget
  • You keep placing larger bets to recover losses
  • You are hiding your betting from family or friends
  • You are betting using everyday expenses or savings
  • You feel restless or irritable when you are not betting
  • You are neglecting work, studies, or family responsibilities
  • You are playing for long periods by skipping sleep or meals
  • You want to stop betting but cannot
HOW TO STAY SAFE

Steps to stay safe

1

Set a budget

Before you start betting, set aside a specific amount of money whose loss will not affect your daily life. Stay within that limit.

2

Stick to a time limit

Set a fixed time for each session. When the session ends, take a break, then decide whether to play again.

3

Do not bet on impulse

Do not bet when you are angry, frustrated, or under stress. Making decisions in that state is risky and often leads to losses.

4

Taking a break is normal

If you feel the need, use our time-out or self-exclusion feature. Taking a break is not a weakness — it is a sign of responsibility.

5

Do not hesitate to ask for help

If you feel you cannot manage on your own, contact our 24/7 support. We are always by your side.

ACCOUNT SETTINGS

How to use protection tools

Follow the simple steps below to ensure your account is protected.

Set a deposit limit

After logging in, go to your profile settings. Click on the "Responsible Gaming" option. From there, set the maximum daily, weekly, or monthly deposit limit. Lowering the limit takes effect immediately, but increasing it requires a 24-hour wait.

Activate self-exclusion

In the "Responsible Gaming" option within profile settings, select "Self-Exclusion". Choose your preferred duration. Once self-exclusion is activated, the account cannot be reactivated before the period ends.

Take a time-out

Use the time-out option for a short-term break. Temporarily suspend your account for 24 hours, 7 days, or 30 days. All marketing communications will also be paused during this time.

Contact support directly

If you are unable to change your settings yourself or need urgent help, contact us via live chat or email us at [email protected]. Our team will act quickly.

PAYMENT LIMITS

Deposit and withdrawal limits

Minimum Deposit

৳200

A minimum of ৳200 can be deposited via bKash, Nagad, and Rocket.

Minimum Withdrawal

৳500

The minimum withdrawal amount is ৳500. Contact support for the maximum amount.

Withdrawal time

30 minutes–3 hours

Your funds are usually processed within 30 minutes to 3 hours.

Important: As part of responsible gaming, we recommend that you always deposit within your financial means. The minimum deposit limit gives you the option to play with smaller amounts, which helps keep betting under control.

NEED HELP?

When you need help, we are here

24/7 Live Chat Support

Our Bangla-speaking support team is available 24 hours a day, 7 days a week. For any betting-related concern or issue, reach out to us on chat right away.

[email protected]

Privacy assured

All information related to your responsible gaming is kept completely confidential. We use SSL encryption and your personal data is never shared with third parties.

SSL encrypted platform

FAQ

Frequently Asked Questions

Answers to the most frequently asked questions from our users about responsible gaming.

Yes, activating self-exclusion will prevent you from logging into your account, but your balance will remain completely secure. Once the exclusion period ends, you can log in again and withdraw your balance.

Lowering a deposit limit takes effect immediately. However, increasing a limit is subject to a 24-hour delay. This rule is in place to protect you from impulsive decisions.

A time-out is a short-term break — typically from 24 hours up to 30 days. During this period the account is temporarily suspended and automatically reactivates once the period ends. Self-exclusion is long-term and your account remains completely inaccessible until the duration you have chosen has passed.

To create an account at khv8 and participate in any game or betting activity, you must be 21 years of age or older. Accounts belonging to underage users are closed immediately.

Contact our 24/7 live chat support directly or email us at [email protected]. Our Bangla-speaking support team will help you set up self-exclusion, time-out, or deposit limits.

If you believe someone you know is being harmed by betting or gambling, encourage them to speak openly about it. Our support team can also assist family members. Contact us at: [email protected]

Play responsibly, enjoy the experience

Play within your limits and enjoy khv8's wide range of games. Read our FAQ or go directly to your preferred game section.